Wednesday, July 01, 2009

DirectAdmin DNS issue same shared Linux server-cannot send email to other domain hosted on same server

So we are running Direct Admin on one of our shared linux web hosting servers and ran into a problem where one domain had switched email services to google apps (another mail server not hosted on the Direct Admin shared mail server).

So all other domains on that server could not send email to that domain since they thought the local server was still serving mail even though they changed the MX records to google servers.

Long story short to fix this go to:
Click on the domain in question, Click on Modify DNS Records, Click on Modify MX records, then uncheck the local mail server box as follows:
Local Mail Server
Use this server to handle my emails.
If not, change the MX record and uncheck this option
*Note: Making modifications to the MX records can potentially disable all of your email accounts from recieving mail.
ONLY make modifications if you know what you are doing.
Make sure to include the period at the end of the domain. (eg: mail.domain.com. )

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